77pb Privacy Policy

Introduction and Scope

77pb ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. We take the personal privacy of our users ("you", "member") very seriously. This privacy policy ("policy") applies to our website https://77pb.cam and all associated services ("services").

This policy describes the purposes for which we collect your personal information, how we store it, the circumstances under which we may share it with third parties, and the steps we take to protect your information.

Please read this privacy policy carefully before using 77pb's services. By visiting our website or registering an account, you are considered to have given your consent to all the terms of this policy.

Data Collection

77pb may collect various types of information from you. This information is collected primarily in two ways — either you provide it directly, or it is collected automatically while you use our services.

2.1 Information Provided Directly

When you create an account or use services on 77pb, the following information may be collected:

• Full name, date of birth, and national identity number (for age verification)
• Email address and mobile number
• Residential address
• Payment-related information (bKash, Nagad, Rocket number, bank account details)
• Records of customer service communications
• Government-issued documents required for identity verification

2.2 Automatically Collected Information

When you visit or use our platform, the following information may be collected automatically:

• IP address and device information (type, operating system, browser)
• Login time, logout time, and session information
• Gaming history and transaction records
• Website browsing patterns and page information
• General geographic location information
• Information collected through cookies and similar tracking technologies

Purpose of Data Use

77pb uses collected information only for defined and legitimate purposes. Your information may be used for the following purposes:

3.1 Account Management and Verification

Information is used to verify your identity, keep your account secure, and for age verification (21+). This is an integral part of our responsible gaming policy.

3.2 Financial Transaction Processing

Necessary information is used to process deposit and withdrawal requests, prevent fraud, and ensure financial security. This information is essential for verifying transactions made via bKash, Nagad, Rocket, or bank transfer.

3.3 Providing Customer Service

Information is used to resolve your complaints, questions, or issues and to provide support in Bengali through 24/7 live chat support.

3.4 Platform Improvement and Personalization

Information is used to further improve your experience, show relevant games and offers, and analyze platform performance.

3.5 Security and Fraud Prevention

Information is analyzed to prevent account hacking, fraudulent activity, and unauthorized access. This is essential for the security of all members.

3.6 Legal Compliance

Information may be retained and used to comply with applicable laws and regulations and to respond to lawful requests from relevant authorities.

Data Disclosure and Sharing

77pb never sells your personal information and does not share it with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to verify transactions.
• Technology Partners: With technology service providers necessary for platform operations, who are obligated to comply with our privacy standards.
• Legal Authorities: To comply with valid court orders, government investigations, or legal obligations.
• Fraud Prevention: With relevant agencies when necessary to stop active fraudulent activity.

Cookies and Tracking Technologies

77pb's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the platform's basic functionality. They are needed to maintain your logged-in state, keep your account secure, and use basic services. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language settings and display preferences) and to personalize your service experience.

5.3 Analytics Cookies

These cookies are used to analyze the use of our platform and improve services. The collected information is analyzed in aggregate and is not used to identify you personally.

You can control or disable cookies through your browser settings. However, disabling some cookies may cause certain platform features to not work properly.

Data Security Measures

77pb takes industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured through SSL encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Control: Only authorized staff are given access to data on a need-to-know basis.
• Regular Security Audits: The security of our systems is regularly tested and reviewed.
• Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorized access.
• Two-Factor Authentication: An additional verification layer is available for account security.
• Staff Training: Regular staff training on data protection is conducted.

Data Retention Period

77pb retains your information only for as long as necessary. The retention period depends primarily on the type of information and applicable legal obligations.

• Account Information: Retained while the account is active and for a defined period after closure as required by law.
• Financial Transaction Records: Retained for the period specified under financial regulatory requirements.
• Customer Service Communications: Retained for a reasonable period for issue resolution and reference.
• Technical Logs: Retained for a limited period for security and technical troubleshooting purposes.

Once the defined retention period ends, your information is securely deleted or anonymized so that no one can identify you from that information.

Your Rights

77pb believes you have specific rights over your own information. We respect these rights and help you exercise them.

8.1 Right to Access

You may ask us at any time what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary corrections as soon as possible.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where there are legal obligations or a need to protect legitimate interests, some information may need to be retained.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly where your information is used for marketing purposes.

8.5 Right to Data Portability

You may request to receive the information you have provided in a structured, commonly used format.

Privacy of Minors

77pb's services are for persons aged 21 and above only. We do not knowingly collect any information from minors.

Age is verified at the time of registration and confirmed via identity documents where necessary. If we become aware that a minor's information is in our system, that account will be closed immediately and the collected information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

Policy Changes

77pb may update or change this privacy policy from time to time. Changes may occur:

• In response to legal or regulatory changes
• Due to the introduction of new services or technology
• As a result of changes in our business operations
• To further improve user protection

Before any significant changes, we will notify you by email or through a notification on the platform. Continuing to use the platform after the changes means you are considered to have agreed to the updated policy.

We always display the date of the latest update at the top of this page. It is recommended that you review this policy regularly.

Contact Us

Contact us for any questions, concerns, or requests to exercise your rights regarding the privacy policy.

Our privacy contact channels:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

After receiving your request, we will get back to you as soon as possible, within a maximum of 30 business days. If additional time is needed for complex requests, you will be informed.